Skuteczna komunikacja interpersonalna

 

Communication is the process of transferring information.

In the simplest communication model, the sender transmits the message using the appropriate communication channel. The recipient receives a message and responds to it, which causes the occurrence of so - called feedback. 

 

The utmost role in business communication is played by a statement, i.e. a message that must be properly selected in terms of the so-called language code.

 

Communication can be divided into:

 

1. Verbal communication

Verbal communication is the basic way of human communication. It is done by using natural language, i.e. speech as a means of communication, and the carrier is words. 

 

2. Non-verbal communication

Non-verbal communication is made of non-verbal messages broadcast and received by people on all non-verbal channels simultaneously. They indicate the basic emotional states, feelings, intentions, expectations towards the caller, social status, origin, education, self-esteem, qualities of temperament etc. Non-verbal communication includes body language, gestures, facial expressions, sounds, but also the way they dress or the fact of wearing glasses .        

Non-verbal communication can play an even greater role than verbal communication , because about 2/3 of the remembered message is created on the basis of non-verbal communication . 

 

Rekomendowani Specjaliści

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Psychologist, Coach, Therapist, Support package, Career counselor, Speaker, Trainer, Life Coach, for Santander Bank Polska, Pakiet praca, Warszawa

Psychologist, therapist, coach.

"Happiness is the highest form of health (Dalai Lama)."

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Psychologist, Psychotherapist, Coach, Therapist, Support package, Mediator, Mentor, Business psychologist, Adolescent Psychologist, Pedagogue, Career counselor, Speaker, Trainer, Life Coach, for Santander Bank Polska, Braintree

♦️♦️♦️O MNIE:
Jestem dyplomowanym psychologiem, naturopatą, hipnoterapeutą, terapeutą małżeństw i par, terapeutą TSR, terapeutą SI, terapeutą CBT, pedagogiem, praktykiem NLP i mediatorem. Jestem również członkiem stowarzyszenia The British Psychological Society.

"A heart full of love and compassion is the main source of inner strength, willpower, happiness, and mental tranquility"

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