Accessibility Statement for the Avigon Website

Avigon sp. z o.o. is committed to ensuring the accessibility of its website in accordance with applicable legal regulations and digital accessibility guidelines, in particular the WCAG 2.1 Level AA standard.

This statement applies to the website:
👉 https://avigon.pl

 

Accessibility Status

The website is partially compliant with the WCAG 2.1 Level AA guidelines.

Compliance means that most functionalities of the service are accessible to users relying on assistive technologies (e.g. screen readers); however, some elements may not fully meet all accessibility requirements.

 

Service Description

The Avigon platform enables:

  • searching for mental health specialists,
  • user registration and account management,
  • booking online appointments,
  • participating in consultations via video or chat.

 

Non-accessible Content

The following accessibility limitations may occur on the website:

  • some form elements (e.g. registration or contact forms) may not be fully properly labelled for screen readers,
  • certain interface elements may be difficult to operate using keyboard navigation only,
  • some images may not include alternative text descriptions,
  • not all video materials include captions for deaf or hard-of-hearing users,
  • colour contrast or visual indicators may not fully comply with WCAG requirements in certain areas.

 

Content Excluded from Accessibility Requirements

Some content may be inaccessible due to:

  • being provided by third parties,
  • being published before current accessibility requirements came into force,
  • technical limitations beyond the control of the website administrator.

 

Statement Information

  • Date of preparation: 28 June 2025
  • Date of last review: 22 June 2026

The statement has been prepared based on a self-assessment of the website.

 

Contact and Reporting Accessibility Issues

If you encounter accessibility issues, please contact us:

You may also use the contact form available on the website.

 

Reporting Procedure

Each user has the right to:

  • report accessibility issues,
  • request the provision of accessible content,
  • request information in an alternative format.

We will respond to requests without undue delay.

 

Appeal Procedure

If the accessibility request is not handled satisfactorily, the user has the right to file a complaint with the relevant supervisory authority, including the Polish Ombudsman (Rzecznik Praw Obywatelskich).

 

Accessibility Improvement Plans

Avigon sp. z o.o. plans further actions to enhance accessibility of the website, including:

  • improving form accessibility,
  • adapting multimedia content to WCAG requirements,
  • incorporating accessibility principles in the development of new functionalities.